Privacy Policy
Last updated: January 1, 2025
1. Introduction
At Aleq, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our accounting and financial management platform.
2. Information We Collect
We collect information that you provide directly:
- Account information (name, email, company details)
- Financial data (invoices, transactions, bank connections)
- Usage data (how you interact with our services)
- Communications (support tickets, emails)
3. How We Use Your Information
Your information is used to:
- Provide and maintain our services
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to customer service requests
- Improve our services and develop new features
- Comply with legal and regulatory requirements
4. Data Security
We implement industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, access controls, and SOC 2 Type II compliance. However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Financial records are retained in accordance with applicable accounting and tax regulations. You may request deletion of your data subject to legal retention requirements.
6. Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Third-party integrations you authorize (banks, payment processors)
- Legal authorities when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent where applicable
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
9. International Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by relevant authorities.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through a prominent notice on our platform. Your continued use after such changes constitutes acceptance.
11. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy@aleq.com